Super Discount Transmissions

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Opinions

• CINDY SAWYER

  Jun, 01 2018
  ★ ☆ ☆ ☆ ☆
  If possible I would give them no stars at all!! I took my 2002 Dodge Dakota for transmission repair. They said the repair would cost between $1100 and $1900 for a transmission rebuild. Later they called and said the cost would be $2200 because my mechanic had installed the wrong clutch. They said it would cost $1900 to rebuild my transmission. I checked with my mechanic and 2 other mechanics at different shops and determined the correct clutch had been installed. I then told the shop I wanted the transmission put back into my vehicle and I would come and get it. They said the vehicle could not be driven because 2nd and 3rd gear where completely out. I found this had to believe since I drove the vehicle there using all 5 gears. I then told them to put the transmission in the bed of my truck and I would send a tow truck. I also went to the shop to pay their $375 bill. When I arrived they showed me my clutch and continued to claim it was the wrong clutch. They also said the rebuild of my transmission would cost $2900 but they would save me $1000 by putting a used transmission into my vehicle.
  
  When my vehicle arrived at the new shop, they found a completely disassembled transmission in the bed of my truck. Super Discount also put my clutch in the box under transmission parts causing transmission oil to get onto the 1 month old clutch, resulting in the clutch having to be replaced. When the new clutch was to be installed into the new transmission it was discovered Super Discount had kept my clutch cover bolts. They did find the bolts and said they would be delivered to my mechanic within the hour; however, they did not deliver the bolts until 5 hours later. This caused another day delay in the finalization of my vehicle repairs.
  
  This was the worst vehicle repair experience. They told me many things I found to be untrue after conducting my own research and consulting other master mechanics. Do not trust them with your transmissions!

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